VPN Review: Perfect Privacy

Total anonymity online - is it possible? According to Perfect Privacy, the answer is a resounding 'yes'. The Swiss VPN provider is relatively unknown compared to its competitors, however, that doesn't stop it from making big promises. Our test shows how close Perfect Privacy comes to perfection, and where its offerings are less than stellar.

What is Perfect Privacy?

Perfect Privacy is a Swiss VPN provider catering to security- and anonymity-centered users. The comparably small provider has been on the market since 2008, and uses open source software.

Review

Review Score
3.0 / 5
02/2020
satisfactory
Visit Website
Security and Privacy
4.7 / 5
Customer Support
3.7 / 5
Installation and Features
3.7 / 5
Server Network
2.0 / 5
Performance
1.0 / 5
1.

Pros and Cons

Loaded with security features

Easy to install and use

Poor performance

Small server network

Visually unappealing applications

No iOS app

2.

Installation and Features

Perfect Privacy's only has Windows, Mac, and Android clients. The lack of an iOS client is questionable, but the company's website offers guides for manual installation on iPhones and other devices and operating systems. Nevertheless, better coverage would certainly be greeted positively.

After installation of the Windows version, we were taken to the app's settings menu, where we entered our user data.

Here, seeing the unappealing interface of the app for the first time, it slowly dawned upon us why the provider's selection of supported operating systems and clients is so limited: Perfection is undesirable for Perfect Privacy. The Windows client is little more than a list of available servers in a light-gray text box, lacking a quick connect feature, or any accouterments.

Maybe such features are unnecessary owing to the app's emphasis on performance: Perfect Privacy allows for all servers to be seen at once, and connected to by clicking on the 'electrical plug' symbol next to them.

The available bandwidth can be seen via the green bar, and ping latency can be tested if desired. Servers can be organized alphabetically, by country or location, by ping quality, or by their available bandwidth. No options exist to favorite servers, however, since the list is relatively small, this isn't really necessary.

While Perfect Privacy's app appears unimpressive on the surface, under the hood, it becomes much more intriguing. Under settings, alongside the typical options such as auto-start, there are also a number of security features, meshing well with the provider's emphasis on privacy.

For example, different DNS settings can be configured, and if desired, manually set. The kill switch, which automatically severs connections if the VPN connection is lost, can be found, somewhat hidden, under "firewall".

The cascading feature is particularly interesting: This allows for up-to four VPN connections to be chained together, making your connection more secure, but also slower. The "stealth VPN" function allows for censorship in restrictive countries (like China) to be circumvented with SSH tunneling.

Additional data security features can only be activated via the provider's website. NeuroRouting ensures that your traffic flows as directly as possible, whereas TrackStop allows for specific domains to be blocked on the VPN level. Some of Perfect Privacy's security features are impressive, and make the provider worth a look for those who are concerned with anonymity online. There is, however, one notable absence among the provider's security features, namely, split tunneling.

Those who use VPNs for streaming won't be particularly satisfied with Perfect Privacy: Netflix, the BBC's iPlayer, and Amazon Prime identified our connection attempts, blocking us from streaming content from abroad. Perfect Privacy does not offer dedicated networks for streaming, unlike its competitors.

Mobile App

Perfect Privacy's Android app is similar to its desktop app, and sticks to the basics: A scrollable list shows the servers that are available, whereby, in contrast to the desktop app, no information about server usage is visible.

Apart from that, the mobile app doesn't have a great deal of functionality: The only setting which can be configured is the use of a default VPN profile. No split tunneling and no protocol selection. Those security features which are configured via the provider's website should theoretically also extend to the mobile app, however, apart from those, the mobile app is bare-bones.

Perfect Privacy's developers passed on integrating a sleek design, or practical features like dedicated streaming or P2P servers, some might argue, in order to offer the most secure and anonymous VPN experience possible. This caters to a specific client base, and apparently, not without success: For those who place a premium on privacy, a solid package of features and services which guarantee this awaits behind the app's plain appearance. If Perfect Privacy could package its features more appealingly, and extend its desktop features to its mobile app, the provider might be able to step out from behind the VPN heavyweights.

Score: 3.7 / 5

3.

Server Network

Perfect Privacy has around 60 servers spread across a total of 23 countries. The majority of these are in Europe, however, the US, Hong Kong, Egypt, Japan, and Singapore also host servers.

Neither the number of servers, nor the depth of Perfect Privacy's network are really impressive. In contrast to other providers, some of which have thousands of servers in hundreds of countries, the less said about Perfect Privacy's network, the better.

Score: 1 / 5

4.

Performance

The speed of all VPNs which we tested was evaluated using a server in Europe with a 1 GB/s connection. We tested random Perfect Privacy servers at different times of the day to more accurately evaluate their performances. More information concerning our methodology can be found in our VPN speed test.

The table below shows the average results from the last 365 days, arranged in order of download and upload speed (descending):

When testing was conducted, Perfect Privacy clocked a download speed of 81.9 MB/s and an upload speed of 14.6 MB/s, bestowing upon it the dubious 'honor' of 15th and last place in our ranking. One likely explanation is that the provider's robust security features come at the cost of connection speed.

The diagram below shows Perfect Privacy's average speeds over the past months.

Score: 0 / 5

5.

Security and Privacy

Perfect Privacy's special security features have already been mentioned above. TrackStop, NeuroRouting, cascading, or port-forwarding make this provider "perfect" for privacy-obsessed users, going far beyond the 'basics' offered by its competitors. But even in terms of basics, Perfect Privacy takes security to the next level: Its kill switch is listed as a "firewall", and DNS protection is also integrated. In this regard, Perfect Privacy is multi-faceted and highly functional.

Beyond that, Perfect Privacy uses the industry-standard AES 256-bit encryption, whereby, other types of encryption can be selected from (for example, in case your CPU is not able to handle AES- 256-bit).

The program passed our VPN leak tests for IPv6, DNS, and WebRTC without any difficulties.

Since "privacy" is part of Perfect Privacy's name, we had high expectations for the program, and were not disappointed. Like most VPN providers, Perfect Privacy attracts customers with its promise not to log any user activity. This promise should always be taken with a grain of salt: VPN providers are not mandated to allow independent audits of their operations, and the "no logs" promises of some of the biggest providers have already been shown to be meaningless. With regards to Perfect Privacy, we have no reason to doubt their sincerity, confirmed somewhat by their good ratings on data security-oriented websites.

Perfect Privacy is headquartered in Switzerland, however, its "technical operations" are based, according to the company's site, in Panama, under the name Webinvest International SA. Switzerland has strict data protection laws, while Panama is a favorite among VPN providers owing to its independence from West European and US laws.

As the Latin saying goes, nomen est omen (the name is a sign), and Perfect Privacy demonstrates this wonderfully. Perfect Privacy offers a solid choice for users who want, above all else, to safeguard their privacy and anonymity online.

Score: 4.7 / 5

6.

Customer Support

Perfect Privacy's help center provides a number of guides for installing its clients, as well as FAQs, and a forum, which appears to be rather inactive. For those who want to speak directly to a support team member, emails can be sent, and support tickets filed. The provider lacks a live chat, which, owing to the size of the company, seems a bit odd.

Our test query was answered in 18 hours. Perfect Privacy's customer support is decent, but live chat would be a be a big plus.

Score: 3.7 / 5

7.

Price Point

Without a doubt, Perfect Privacy is one of the more expensive VPNs we reviewed. As is common practice with VPNs, the longer the subscription, the lower the price, however, even Perfect Privacy's 2-year package has a relatively high monthly cost: In comparison to most of the top VPNs, Perfect Privacy is three times as expensive. Said differently, prospective users will have to dig deep into their wallets for the extra security features. A current price list can be found here:

2 years1 year1 month
Price
Set-up fee $0.00 $0.00 $0.00
Price per month $8.96 $9.99 $12.99
Contract period (months) 24 12 1
Limits
Data volume unlimited unlimited unlimited
Number of devices unlimited unlimited unlimited
Features
Number of servers 50 50 50
Number of countries 23 23 23
No Logs
P2P allowed
Tor Access
Kill Switch
Protocols
OpenVPN
PPTP
SOCKS5
IKEv2
IPSec
L2TP
OpenVPN
PPTP
SOCKS5
IKEv2
IPSec
L2TP
OpenVPN
PPTP
SOCKS5
IKEv2
IPSec
L2TP

Subscriptions can be paid for by credit card, PayPal, or Bitcoin.

Conclusion

Review Score
3.0 / 5
02/2020
satisfactory
Visit Website
Security and Privacy
4.7 / 5
Customer Support
3.7 / 5
Installation and Features
3.7 / 5
Server Network
2.0 / 5
Performance
1.0 / 5

We wanted to love Perfect Privacy, because the Swiss company is one of the VPN providers we can most identify with. Behind its less-than-appealing app are powerful security tools, which any data privacy activist would love to have in their arsenal, and which aren't too common among other providers.

Perfect Privacy VPN
(101)
High-End VPN Provider
23 countries
Saves no logs
Unlimited connections
Devices
unlimited
Datenvolumen
unlimited
Protocols
6
Contract Period
1 - 24 months
Perfect Privacy 2 years
$8.96
monthly price
Visit Website
Review Score
3.0 / 5
satisfactory

Unfortunately, 'performance' is the name of the game in the world of VPNs, and here, Perfect Privacy fares poorly. Since the service is more expensive than even the best-performing VPNs we evaluated, it's hard for us to recommend it. In its present form, Perfect Privacy seems to be designed for a niche audience, namely, those fixated on security.

Customer Ratings

Unfortunately, we were unable to find a large enough number of reviews for Perfect Privacy so as to compile a representative sample.

Customer Rating
3.5 / 5
101 Ratings
satisfactory
We analyzed the reviews and ratings from various portals and found 101 ratings with an overall rating of 3.5 out of 5 .
Show sources

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Author (German Version): Martin Gschwentner
Martin Gschwentner majored in American Studies and Media Studies in Germany, the USA and France and works as a freelance editor in Paris. He is a doctoral student at the Institute for English and American Studies at the University of Paris Diderot, where he is researching the influence of money on US politics. On EXPERTE.com he writes about IT security, data protection and software for the self-employed and small businesses.
English Translator & Editor: Brendan Philipp
Other languages:
Italiano Deutsch