Dashlane - The Popular Password Manager

Whenever a list of the best password managers is published, Dashlane usually makes the cut. That's more than enough reason for us to take a closer look at the widely popular all-rounder.

Dashlane is a password manager, digital wallet, and full-fledged security app all in one. Desktop versions are available for Windows and macOS, mobile apps for Android and iOS, and browser extensions for Chrome, Firefox, Internet Explorer, Safari, and Edge.

The password manager is well-known for the bounty of features it offers, far surpassing the basics that most password managers come with. Some of its paid packages even include a VPN. Considering all of the above, it isn't difficult to see why Dashlane has built a reputation as one of the best all-rounders out there.

But, in being a jack of all trades, is Dashlane a master of none, forgetting its core mission of being a password manager? Or perhaps, is the service lacking in user-friendliness? Read on and we'll let you know!

It doesn't take much fiddling around to get Dashlane up and running. One nifty feature which the service offers that users will notice off the bat is the ability to download the browser extension without having to install the desktop version. To do this, simply click on the "Get Dashlane" button on the service's website.

After that, you'll have to create a master password, but don't worry, the app will help you with this too. Once Dashlane has been properly configured, you'll only need to remember the master password. We recommend choosing something that can't be easily guessed by others, but that you won't forget either!

Next, the app guides you through its basic features in a tutorial, showing how to use "Try Autofill" and to get started with the software. A QR code with a link for the mobile app is also provided in case you want to download the service for your smartphone or device.

Should you switch to Dashlane from another password management program, you can import data sets (CSV files) by clicking on My Account > Import Passwords. We tested how Dashlane handles this with a CSV file from LastPass, and were relatively satisfied with the results. Unfortunately, we weren't able to select which data sets should be imported from the file, and the categories and credit card information we had added in LastPass didn't transfer.

Even if you're technically inept, installing Dashlane is a walk in the park, because the service lends a helping hand every step of the way. We had a few (minor) issues with importing, but if only planning to use the software's basic features, you'll be ready to go in no time.

Dashlane Reinvents Itself

Whereas in the past, Dashlane was based around its desktop version, now, it's become much less prominent, even though you'll still need it to take advantage of all of the program's features. The desktop app can be downloaded from the web dashboard by clicking on My Account > Additional Features.

With that said, when we conducted this review, Dashlane appeared to be reinventing and overhauling itself: Support for the desktop version is supposedly ceasing at the end of 2021. As such, it seems plausible that the desktop app's features will either be integrated into the web app or discontinued altogether.

Below, we'll introduce you to all of Dashlane's components.

Web app

Dashlane's new web app provides access to all basic features in a user-friendly interface. Through the menu bar on the left, you'll find all available data set categories (passwords, secure notes, personal data, payment methods, and IDs), along with the Sharing Center, where you can safely share entries, and the Password Health and Dark Web Monitoring tools.

To the right of the menu bar, all data set entry types in your vault are listed. These can be sorted alphabetically, by category, or last use. When clicking on an entry, a detailed view will open, in which you can edit usernames or passwords. Oddly enough, it isn't possible to modify categories, and after querying support, they informed us that this functionality still hasn't been integrated into the new web app.

One of Dashlane's special features is its password changer, which you can use to automatically change passwords for specific online services. We'll discuss this in greater detail below, however, this feature is still undergoing beta testing. Other bells and whistles, such as the VPN, have not yet made the jump over to the software's browser version.

Desktop app

To tap into Dashlane's full potential, you'll need to use its desktop app, which is designed similarly to the web app. To the left of the navigation menu, you'll also find entries (the "receipts" data set type is also included, as is the ability to set an emergency contact). In the center of the interface, you'll find all of your data sets.

The detailed view provides nearly the same options, however, you can assign entries to categories and create new categories.

The service's VPN, which is only available to premium subscribers, is accessible via the upper menu bar.

Browser extension

The service's browser extension, which is pinned to your browser's taskbar, serves as the control center for the program's autofill features. In the vault tab, you can view all saved entries, with entries for the site that you're presently on listed first. Beyond that, you can adjust autofill settings for each website, or create secure passwords using the password generator. For anything more beyond that, you'll be forwarded to the browser app.

As we've noted above, while preparing this review, Dashlane was in something of a transitional phase. The desktop app seems to be on the way out, with the password manager relying on its web dashboard and browser extension moving forward. Even though we had no difficulties with the interfaces of these, we did notice one or two issues with their usage concepts. In addition, we also find it unfortunate that support for the desktop app will be discontinued.

Accordingly, Dashlane feels less well-rounded than it did when we last reviewed it. Once the transition from desktop to browser has been completed, and the features are no longer spread across multiple platforms, Dashlane should return to its former glory.

Score: 4 / 5

Dashlane has all the features one expects from a password manager: password management, autofill settings, encrypted notes, and more. But the app offers more than just the bare minimum and gives some popular features a dash of extra convenience while including others that its competitors lack completely.

Password Changer

One of these is Dashlane's password changer. This handy premium feature allows paying subscribers to change multiple saved passwords with a single click. Should you use the same password for every website but want to plug that security gap in one fell swoop, Dashlane has got you covered. The password changer also lets you check the effectiveness of your passwords and change whatever needs correcting.

The disadvantage is that the tool doesn't work with every website. From the 300 entries in our sample, a measly six could be automatically changed (three of these were with the same service), a fairly poor yield. With that said, a new version of the password changer is in the process of beta testing, with Dashlane constantly supplementing its list of supported sites.

Autofill

So far as convenience is concerned, the most important aspect of a password manager is its autofill system. Dashlane, like all other services, handles the automatic input of login data and other forms through its browser extension.

Whenever the password manager identifies an input field, the Dashlane icon appears. After clicking on this, you'll be able to select from saved entries and automatically enter a username and password. Dashlane also automatically saves new registration data, lending a hand by offering users the ability to create and save passwords that it automatically generates.

During testing, Dashlane's autofill feature didn't disappoint, whether with classic registration forms, addresses, or bank data.

Password Generator

A password manager wouldn't be complete without a password generator. Dashlane's version is prominently integrated into the browser extension, making it easy for users to configure and create secure passwords with a single click. On top of that, the service's password generator is easy to find, lightning-fast, and intuitive, but unfortunately, unable to create full password phrases.

Password Health

Dashlane's Password Health serves as a virtual bulletin board for your passwords. The number of points, displayed in large numbers, keeps you informed about how secure each of your passwords is. This score relates to each password's complexity and other factors, such as how often you've used the same password. Passwords rated as weak should be changed as quickly as possible, either manually or with the automatic password changer.

Premium users can take advantage of a rather ominous-sounding feature called "Dark Web Monitoring", which tasks Dashlane's security experts with checking whether your data or passwords have been misused on the 'Dark Web'.

Password Sharing

Individual entries or entire categories can be shared with other Dashlane users in the Sharing Center. In addition, you can grant these users limited or full access, with the former being able to use shared data sets, but not modify or share them.

VPN

Starting with its sixth iteration, Dashlane's password manager came with a virtual private network (VPN), albeit again, only for premium users. The feature offers users an added layer of data security, especially when browsing on public WiFi networks. Compared to dedicated VPNs, Dashlane's offering is fairly limited but does allow you to change your virtual location to 20 different countries.

As of the time of writing, the VPN was only accessible via Dashlane's desktop version, with no date set for its return to all of the software's components. For that reason, it remains to be seen whether the VPN will be integrated into the browser extension.

Taken together, Dashlane comes loaded with practical features, offering one of the best packages out there. Unfortunately, some of these features are behind paywalls.

Score: 4.7 / 5

Dashlane saves passwords using AES 256-bit encryption, which is considered to be extremely secure. Just how secure your master password is though depends on you. Since there's no way of recovering your master password, – besides adding one or more emergency contacts – it's impossible to abuse the recovery feature to obtain it, making Dashlane more secure than a number of its competitors.

Using the mobile app creates a potential security risk. In addition to the master password, users can enable fingerprint verification for logging into websites, however, this is optional and its utilization depends on your security priorities.

Score: 4.7 / 5

Dashlane's mobile apps are available for Android and iOS devices. Since data sets are synchronized with your desktop, you'll find the same types and categories on your smartphone as your PC or laptop. The features are identical as well: Password Health, Password Changer, Dark Web Monitoring, and the VPN are all in the mobile version.

The most important aspect of the mobile app is autofill. The app doesn't have its own browser, however, autofill worked without a hitch in Chrome during testing. When you start typing into an input field, you'll be shown saved usernames and passwords for the website you're visiting, which you can select using the virtual keyboard. By tapping on the Dashlane icon, you can select from all available accounts.

In the event that you're tired of inputting our master password, it's possible to log in using your fingerprint, or a four-number PIN. Login via facial recognition can also be toggled on, so long as your device supports this.

Overall, Dashlane's mobile app is a reliable accompaniment that offers more than just the basics, including a number of extras from the desktop version.

Score: 4.7 / 5

There are two ways to contact Dashlane's support team. Monday to Friday, you can receive live chat support from 9-5. Each time we tested this, we received assistance within less than a minute.

Outside of these times, you can request support through the contact form. With this method, we had to wait around 21 hours for a response.

In the event that you prefer to solve issues on your own, Dashlane also has a well-curated static support center that includes comprehensive help articles and guides. Here, you'll find a number of articles about the changeover from Dashlane's desktop version to its web app. The help center also features a search function.

Taken together, we felt well looked after by Dashlane, being able to quickly find competent and quick answers to our queries.

Score: 4.7 / 5

For private users, Dashlane offers four packages. The free version is limited to 50 saved passwords and a single device. Of course, you can use the mobile version with the same account, but you won't be able to synchronize passwords.

The Essentials package sheds all of these limits, however, you won't get the VPN or encrypted data storage, and you'll be limited to two devices. To access everything that Dashlane has to offer, you'll need a Premium subscription. In the event that you want multiple Premium accounts, you can book a Family subscription.

Payments can be made either monthly or annually, with the latter cost around 20% less than the former.

Corporate rates (Team and Business) are also available. The Business package includes SAML-based single sign-on and a free family subscription for each individual license.

Below, we've provided a summary of Dashlane's current prices:

You can trial the Premium subscription for free for 30 days. Beyond that, all subscriptions come with a 30-day, money-back guarantee.

Dashlane definitely deserves top billing in whichever rankings it appears on. It does the basics well and has an intuitive dashboard, even if a number of additional features that make surfing more secure and comfortable are behind paywalls. All the same, you can rely on Dashlane's autofill for passwords, bank data, and addresses.

The otherwise well-performing password manager is, as of the time of writing, in a sort of transitional phase, which has generated a few issues here and there. The desktop version's days are numbered, however, not everything has been integrated into the new web interface. This might make using the software somewhat frustrating, since it's necessary to jump between the web app and desktop version, with it being difficult to remember which features are where.

However, in the grand scheme of things, this is a temporary problem and we're excited about the new web application.

Dashlane enjoys considerable popularity among its users, as can be seen in the reviews we've gathered below:

Unfortunately, Dashlane's free version has too many limitations to be of much practical use. Should you want to use a password manager for free without limits on the number of data sets you can save, we can recommend NordPass and Bitwarden.

The best alternatives can be found here: