Dashlane vs. LastPass: Two of the Best Password Managers Go Head to Head!

Martin Gschwentner

If you still manage your passwords manually, you either sacrifice a great deal of your time or a great deal of your security.

Ideally, every online account you own should have a unique and complex password. Doing this by hand is possible, but considering how many accounts the average Internet user has (according to Jack Turner, more than 100), this would be a Herculean task. There's good news though: Password managers lend a helping hand, saving all of your login data in a secure vault and automatically generating new passwords if needed.

Of course, here another problem arises, namely, choosing the best provider for your needs.

Dashlane and LastPass are two of the most popular password managers on the market, and deciding between the two in our comprehensive review and comparison was anything but easy. To make your choice easier, we've put them head to head in this article, evaluating how they fare against one another across eight different categories. Read on to not only find out which takes the crown but also to see whether it's a straight knock-out or decided by points!

Dashlane vs. LastPass

Dashlane Password Manager Test
Dashlane Password Manager
(207,084)
High customer satisfaction
Zero-Knowledge Encryption
Dark-Web Monitoring
Premium: built-in VPN
Passwords
50 - ∞
Devices
1 - ∞
Users
1 - ∞
Dashlane Free
$0.00
monthly price
Visit Website »
Try for free
Best Overall
4.6 / 5
excellent
LastPass Password Manager Test
LastPass Password Manager
(251,260)
High customer satisfaction
Zero-Knowledge Encryption
Test Premium for 30 days
Good free version
Passwords
unlimited
Devices
unlimited
Users
1 - ∞
LastPass Free
$0.00
monthly price
Visit Website »
30 days free trial
Review Score
4.2 / 5
good
1.

Installation

Both apps are quick and easy to set up. The first thing you'll be asked to do is create a master password, after which you'll be taken through a tutorial explaining the basic features of each. You can then install extras like browser extensions and import login data from other apps if you so desire.

We were a tad confused when LastPass's vault opened in our browser rather than a dedicated app after we had installed what we thought was an executable program and double-clicked on its desktop shortcut. LastPass is more or less a browser-based application, and that should be communicated more clearly in our opinion.

Overall, installing both apps is a walk in the park, but LastPass's lack of transparency sees the point automatically go to Dashlane.

Winner: Dashlane

2.

User Interface & Ease of Use

Dashlane is divided between a desktop app and a browser extension. The former is the password manager's hub and contains the vault in which all of your login data is stored, an identity dashboard, and a sharing center for securely exchanging information with others.

The browser extension serves as a simplified version of the desktop app. It provides all autofill functionality, has a password generator, and also features a slimmed-down version of your vault, which comes in handy for finding data sets when working online.

LastPass also has a desktop app, but the platform is more browser-based. The vault can be accessed either directly in your browser or through the accompanying browser extension.

In the past, we criticized LastPass's browser extension for its plainness, but since then, its developers have jazzed it up a bit, considerably improving our opinion.

In the original reviews, we awarded Dashlane a marginally higher score in this category, however, since LastPass has improved its performance, addressing the two areas where we criticized it, we think that they've pulled level. As such, we can't really make a clear determination as to which is better, so we've awarded a point to each.

Winner: Draw

3.

Features

Both apps provide all of the functionality that a password manager should, offering up integrated password generators as well as security centers. The only other feature that LastPass has worth mentioning beyond the basics is emergency access, which allows users to grant someone else access to their most important data in the event of an emergency.

LastPass's password generator.

On the other hand, Dashlane wowed us with its integrated VPN and high-quality automatic password changer which makes it easy to change multiple passwords in one fell swoop. If you've been using the same password for multiple accounts and want to make a change, but are afraid of having to manually input each new password, Dashlane can be your knight in shining armor.

Since LastPass only offers the basics, Dashlane's wide variety of useful extras and features means that it is the clear winner of this round.

Winner: Dashlane

4.

Security

Both LastPass and Dashlane provide the highest degree of security imaginable. Each stores passwords using AES 256, which is considered to be the toughest publicly available encryption standard, and both developers adhere to the Zero-Knowledge principle which means that your user data isn't stored anywhere on their servers. Even if a data leak occurs, hackers won't be able to gain access to your master password. Moreover, both providers support two-factor authentication, in our opinion, an absolute must for the security conscious.

Winner: Draw

5.

Mobile Use

Similarly, both Dashlane and LastPass offer Android and iOS versions of their platform. Both are highly intuitive since they're patterned after their desktop counterparts, and can be logged into via fingerprint or facial recognition (if your device supports it), meaning that you won't have to tap in your master password every time you want to log in.

For security reasons, neither LastPass's nor Dashlane's mobile apps allow users to take screenshots.

But what about the most important feature of a mobile password app, autofill? Well, here too there was nothing separating the two contenders, with autofill working equally well on both.

Once again, we have to award a point to each.

Winner: Draw

6.

Support

We'll come right out and say it: Dashlane's support is better than that of LastPass. In addition to the classic email contact form, you can also take advantage of a very convenient live chat to get in touch with the service's help desk. During our evaluation, we only had to wait a few seconds for a staffer to reach out to us, and they answered our questions competently and quickly.

And the support ticket we filed? We received a competent answer within two hours.

LastPass didn't even come close.

The service not only lacks a live chat, but you'll have to do quite a bit of digging to find the email contact form (we located it at the bottom of an FAQ page). The message is clear: Users are supposed to try fixing their problems on their own before requesting support. Understandable given that the service can be used for free, but still, we can't award it any points.

A real wallop from Dashlane in this round: Can LastPass recover?

Winner: Dashlane

7.

Pricing

Both apps operate according to the freemium business model, offering paid premium packages alongside free versions which have certain limitations. LastPass definitely steals the show here: While Dashlane limits the free use of its app to one device and a maximum of 50 username/password combinations, LastPass gives away the figurative store, only reserving certain extra features for premium users, such as emergency access or password sharing, neither of which are mission-critical.

As such, Dashlane's free version is really more like a trial, whereas LastPass offers a fully functional package at no cost whatsoever. And the kicker? Even if you pay for a LastPass premium package, you'll still have to part with less than a premium subscription to Dashlane.

Winner: LastPass

A detailed breakdown of both providers' pricing can be found below:

Dashlane Pricing

FreePremiumPremium Family
Price
Price per Month $0.00 $4.99 $7.49
Price per User - - -
Contract Period (month) 0 12 12
Limits
Number of Users 1 1 5
Number of Passwords 50 unlimited unlimited
Number of Devices 1 unlimited unlimited
Features
Sync Multiple Devices
Share Passwords
Teams
Only Local Storage
Zero-Knowledge Encryption
Emergency Contacts
Two Factor Auth
Browser
Internet Explorer
Edge
Chrome
Firefox
Safari
Opera
Internet Explorer
Edge
Chrome
Firefox
Safari
Opera
Internet Explorer
Edge
Chrome
Firefox
Safari
Opera
Platforms
Windows
macOS
iOS
Android
Windows
macOS
iOS
Android
Windows
macOS
iOS
Android

LastPass Pricing

FreePremiumFamilies
Price
Price per Month $0.00 $3.00 $4.00
Price per User $0.00 $0.00 $0.00
Contract Period (month) 0 12 12
Limits
Number of Users 1 1 6
Number of Passwords unlimited unlimited unlimited
Number of Devices unlimited unlimited unlimited
Features
Sync Multiple Devices
Share Passwords
Teams
Only Local Storage
Zero-Knowledge Encryption
Emergency Contacts
Two Factor Auth
Browser
Edge
Chrome
Firefox
Safari
Opera
Edge
Chrome
Firefox
Safari
Opera
Edge
Chrome
Firefox
Safari
Opera
Platforms
Cloud / SaaS
Windows
macOS
Linux
iOS
Android
Cloud / SaaS
Windows
macOS
Linux
iOS
Android
Cloud / SaaS
Windows
macOS
Linux
iOS
Android
8.

Customer Reviews

Both password managers are popular among their users, however, Dashlane has a slight edge. Particularly on Trustpilot Dashlane scored somewhat higher than LastPass.

The most common complaints among LastPass users seem to relate to bugs, synchronization issues, and customer support, the last of which doesn't really surprise us. Overall, however, the positive reviews on both apps outnumber the negative ones by far with LastPass only 0.2 points behind Dashlane.

Winner: Dashlane

Customer Ratings Dashlane

Customer Rating
4.6 / 5
207,084 Ratings
excellent
We analyzed the reviews and ratings from various portals and found 207,084 ratings with an overall rating of 4.6 out of 5 .
Show sources

Customer Ratings LastPass

Customer Rating
3.3 / 5
251,260 Ratings
satisfactory
We analyzed the reviews and ratings from various portals and found 251,260 ratings with an overall rating of 3.3 out of 5 .
Show sources

Conclusion

After eight rounds, Dashlane wins four, three are a draw, and one goes to LastPass. Dashlane leaves the ring as the triumphant winner – but LastPass wins the category most likely to be a deal-breaker: pricing. LastPass's free app is clearly superior to that of Dashlane's offering. Users who don't want to spend money on a password manager will be much happier with LastPass's freemium version than that provided by Dashlane.

For almost everything else though, Dashlane is just as good, if not better than LastPass. It comes with more features, provides better customer service, and its installation process is smoother. If price isn't something you worry too much about, we'd definitely recommend our test winner, Dashlane.

Still, it was a good contest between the two, with Dashlane's superiority in four rounds being somewhat misleading since it took two by relatively small margins. Only in terms of features and customer support was Dashlane by far the clear victor.

Our advice? You're in good hands with either platform, especially since any password manager is better than no password manager.

To read up on our reviews for 10 other leading password managers, check out our comprehensive assessments and comparison.

Best Overall 2021
Dashlane Password Manager Test
Dashlane Password Manager
(207,084)
High customer satisfaction
Zero-Knowledge Encryption
Dark-Web Monitoring
Premium: built-in VPN
Dashlane is the all-rounder among the password managers, which makes the administration of your logins with many features, high security and an uncomplicated handling a minor matter.
Passwords
50 - ∞
Devices
1 - ∞
Users
1 - ∞
Dashlane Free
$0.00
monthly price
Visit Website »
Try for free
Best Overall
4.6 / 5
excellent
Review Score
4.6 / 5
03/2019
excellent
Visit Website
Setup
5.0 / 5
Features
4.7 / 5
Security
4.7 / 5
Mobile Use
4.7 / 5
User Interface & Ease of Use
4.7 / 5
Support
4.0 / 5
Author (German Version): Martin Gschwentner
Martin Gschwentner majored in American Studies and Media Studies in Germany, the USA and France and works as a freelance editor in Paris. He is a doctoral student at the Institute for English and American Studies at the University of Paris Diderot, where he is researching the influence of money on US politics. On EXPERTE.com he writes about IT security, data protection and software for the self-employed and small businesses.
English Translator & Editor: Brendan Philipp
Other languages:
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