Dashlane vs. LastPass? A Comparison of Two of the Best Password Managers

If you still manage your passwords manually, you either sacrifice a lot of your time or a lot of your security. Ideally, every online account you use has its own password which should be as complex as possible if you want to protect your account from hackers. Doing this by hand would be unbelievably tedious, but password managers make that process revolutionarily easy: The app saves all your login data in a secure vault for you and automatically generates passwords. But there are many providers to choose from.

Dashlane and LastPass are two of the most popular password managers out there, and it wasn't easy at all to declare one of them the winner of our big password manager test and review. We want to help you with your decision which one of them suits your needs best, so we put them up against each other in eight categories. Read on to learn who ultimately takes the crown.

Dashlane vs. LastPass

Dashlane Password Manager
(124,889)
High customer satisfaction
Zero-Knowledge Encryption
Dark-Web Monitoring
Premium: built-in VPN
Passwords
50 - ∞
Devices
1 - ∞
Users
1 - ∞
Dashlane Free
$0.00
monthly price
Visit Website
Best Overall
4.6 / 5
excellent
LastPass Password Manager
(187,913)
High customer satisfaction
Zero-Knowledge Encryption
Test Premium for 30 days
Good free version
Passwords
unlimited
Devices
unlimited
Users
1 - ∞
LastPass Free
$0.00
monthly price
Visit Website
Review Score
4.2 / 5
good
1.

Installation

Both apps are set up lickety-split. Both Dashlane and LastPass first ask you to come up with a master password and then guide you through a tutorial of their basic features. You can then install extras like browser extensions and import login data from other apps if you wish to do so.

Dashlane wins the first round, and that's thanks to the transparency of its app's structure. We were a tad confused when LastPass opened up its vault in our browser rather than a dedicated app after we executed the installation file and clicked on the desktop shortcut. LastPass primarily is a browser-based application – and that could be communicated a bit more clearly.

Overall, installing both apps is a walk in the park.

Winner: Dashlane

2.

User Interface & Ease of Use

Dashlane is divided in a desktop app and a browser extension. The former is the password manager's heart and contains your vault in which all your login data is stored as well as your identity dashboard – your security hub – and the share center through which you can easily share your datasets with others.

The browser version, however, is a simplified version of the desktop application. It's takes on all autofill duties and contains a slimmed-down version of your vault that you can easily search for websites and datasets. It's also where you can find the password generator.

LastPass comes with a desktop application as well, but that's more of a secondary nature. The managing of login data primarily takes place within your LastPass vault in your browser. You can access the vault through the second main element of the app, the browser extension.

We've criticized the extension in the past for its plainness, but LastPass has done some revamping and jazzed it up a bit. Another thing we found fault with was the poor German localization, but that seems to have been improved as well since we last checked.

In our EXPERTE.com test, we gave Dashlane a higher score in this category. But since LastPass has improved the two flaws we criticized it for, we can't really say which app is better when it comes to user-friendliness.

Winner: Draw

3.

Features

Both apps come with the basic functions of a password manager, like the password generator and the security center. LastPass doesn't offer much more than that: Only the emergency access is worth mentioning. It allows users to give another person access to their most important data in case of an emergency.

LastPass's password generator

And that's why Dashlane clearly takes the lead in this category. The app really convinced us with its integrated VPN and unique password changer with which users can change multiple passwords at once. If you've been using the same password on multiple website and want to change that, with Dashlane, you don't even have to do that manually.

LastPass only offers the basics, while Dashlane provides users with a few handy extras.

Winner: Dashlane

4.

Security

Both LastPass and Dashlane meet the highest security standards. Both apps store passwords using the extremely secure AES 256-bit encryption method as well as the Zero Knowledge principle which means that your user data isn't stored anywhere. Even if there's a data leak, hackers wouldn't be able to gain access to your master password. Moreover, both providers support two-factor authentication.

Winner: Draw

5.

Mobile Use

Both providers offer an Android and iOS variant of their password manager. Using them feels pretty intuitive thanks to their similarities to their cousins on the desktop. Both apps support logging in via fingerprint (and, if your device supports it, facial recognition), so you don't have to constantly type in your master password.

Due to security reasons, the smartphone versions of LastPass's and Dashlane's password managers won't let you take screenshots

A reliable autofill feature is important, especially on a phone on which typing can be tedious and quite annoying. During our test, both apps worked excellently.

We were happy with both apps.

Winner: Draw

6.

Support

Dashlane's support is better than that of LastPass: In addition to the classic email contact form, you can use their convenient live chat feature. It only took a few seconds for us to talk to a support clerk who answered our questions competently and quickly. Even our email inquiry was answered within two hours.

LastPass doesn't have a live chat and the email contact form is tucked away quite a bit - we found the corresponding button at the end of a FAQ page. The message is clear: Users are supposed to try fixing their problems first before requesting support. An understandable tactic, but it doesn't shine a very good light on LastPass.

Overall, Dashlane clearly offers better customer support.

Winner: Dashlane

7.

Pricing

Both apps run a freemium business model and offer both chargeable premium packages and a free beginner's plan. LastPass is a whole lot more generous in this regard: While Dashlane limits the free use of its app to one device and with it the amount of passwords that can be created to 50, LastPass only reserves certain extra features for premium users, such as the emergency access and password sharing features.

Unlike Dashlane, whose free version really only is good as a trial for its paid version, LastPass offers users a full-featured experience without a monthly subscription that is on a par with many other premium services. And even if you pay for a LastPass premium package, you'll still pay a bit less than you would with Dashlane.

Winner: LastPass

You can find a detailed breakdown of both providers' pricing here:

Dashlane Pricing

FreePremiumPremium Family
Price
Price per Month $0.00 $4.99 $7.49
Price per User - - -
Contract Period (month) 0 12 12
Limits
Number of Users 1 1 5
Number of Passwords 50 unlimited unlimited
Number of Devices 1 unlimited unlimited
Features
Sync Multiple Devices
Share Passwords
Teams
Only Local Storage
Zero-Knowledge Encryption
Emergency Contacts
Two Factor Auth
Browser
Internet Explorer
Edge
Chrome
Firefox
Safari
Opera
Internet Explorer
Edge
Chrome
Firefox
Safari
Opera
Internet Explorer
Edge
Chrome
Firefox
Safari
Opera
Platforms
Windows
macOS
iOS
Android
Windows
macOS
iOS
Android
Windows
macOS
iOS
Android

LastPass Pricing

FreePremiumFamilies
Price
Price per Month $0.00 $3.00 $4.00
Price per User $0.00 $0.00 $0.00
Contract Period (month) 0 12 12
Limits
Number of Users 1 1 6
Number of Passwords unlimited unlimited unlimited
Number of Devices unlimited unlimited unlimited
Features
Sync Multiple Devices
Share Passwords
Teams
Only Local Storage
Zero-Knowledge Encryption
Emergency Contacts
Two Factor Auth
Browser
Edge
Chrome
Firefox
Safari
Opera
Edge
Chrome
Firefox
Safari
Opera
Edge
Chrome
Firefox
Safari
Opera
Platforms
Cloud / SaaS
Windows
macOS
Linux
iOS
Android
Cloud / SaaS
Windows
macOS
Linux
iOS
Android
Cloud / SaaS
Windows
macOS
Linux
iOS
Android
8.

Customer Reviews

Both password managers are popular among their users, with Dashlane in the lead by a tiny margin. Especially on Trustpilot it scores a bit better than LastPass: Some LastPass users complain about bugs and issues with its synchronization feature and don't particularly love the provider's customer support. Overall, however, the positive reviews on both apps outnumber the negative ones by far with LastPass only 0.2 points behind Dashlane.

Winner: Dashlane

Customer Ratings Dashlane

Customer Rating
4.5 / 5
124,889 Ratings
excellent
We analyzed the reviews and ratings from various portals and found 124,889 ratings with an overall rating of 4.5 out of 5 .
Show sources

Customer Ratings LastPass

Customer Rating
4.3 / 5
187,913 Ratings
good
We analyzed the reviews and ratings from various portals and found 187,913 ratings with an overall rating of 4.3 out of 5 .
Show sources

Conclusion

Of eight tests rounds, Dashlane wins four, three are a draw and one goes to LastPass. Dashlane leaves the ring as the triumphant winner – but LastPass wins the category that most users might consider to be the most important: the price. LastPass's free app is clearly superior to that of Dashlane. Users who don't want to spend money on their password manager will be a lot happier with LastPass.

Dashlane does everything else better or at least just as good as LastPass. It comes with more features, provides better customer service, and its installation process is smoother. If price isn't a priority to you, we'd definitely recommend our test winner Dashlane.

Dashlane might win most of the categories we looked at but only by a small margin. Which means you can go ahead and choose whatever app suits your needs best. Because (almost) any password manager is better than none.

Check out our comprehensive reviews on Dashlane, LastPass and many other password managers here.

Best Overall 2020
Dashlane Password Manager
(124,889)
High customer satisfaction
Zero-Knowledge Encryption
Dark-Web Monitoring
Premium: built-in VPN
Dashlane is the all-rounder among the password managers, which makes the administration of your logins with many features, high security and an uncomplicated handling a minor matter.
Passwords
50 - ∞
Devices
1 - ∞
Users
1 - ∞
Dashlane Free
$0.00
monthly price
Visit Website
Best Overall
4.6 / 5
excellent
Review Score
4.6 / 5
03/2019
excellent
Visit Website
Setup
5.0 / 5
Features
4.7 / 5
Security
4.7 / 5
Mobile Use
4.7 / 5
User Interface & Ease of Use
4.7 / 5
Support
4.0 / 5
Author (German Version): Martin Gschwentner
Martin Gschwentner majored in American Studies and Media Studies in Germany, the USA and France and works as a freelance editor in Paris. He is a doctoral student at the Institute for English and American Studies at the University of Paris Diderot, where he is researching the influence of money on US politics. On EXPERTE.com he writes about IT security, data protection and software for the self-employed and small businesses.
English Translator & Editor: Brendan Philipp
Other languages:
Deutsch