NordPass Password Manager Review

VPNs and password managers serve different purposes, but ultimately go hand in hand. Both help users to move more securely through the network, so it's no wonder that the offers overlap. Dashlane (our test winner among the password managers), for example, now has its own VPN feature. The developers of NordVPN (our price-performance winner among VPNs), on the other hand, are taking a slightly different approach and are now releasing a standalone version of a password manager. Our review reveals whether NordPass lives up to the expectations that the name suggests.

What is NordPass?

NordPass is a password manager from the makers of NordVPN. It is available as a browser extension for Chrome, Firefox, Opera and Edge as well as a mobile version for Android and iOS.

Review

Review Score
4.2 / 5
11/2019
good
Visit Website
Setup
4.7 / 5
Mobile Use
4.7 / 5
User Interface & Ease of Use
4.7 / 5
Security
4.3 / 5
Features
3.7 / 5
Support
3.0 / 5
1.

Pros and Cons

very simple operation

seamless user interface

reliable Autofill

no security dashboard

very few extra features

limited language versions available

2.

Installation

With NordPass, the administration of your data records takes place completely in the browser, there is no desktop application like Dashlane. The setup is very simple: after registration, the NordPass website will forward you directly to the appropriate extension for installation. After installing the NordPass Background App, log in to the browser window. Before you set up your master password, you must confirm your identity with a six-digit password, which you will receive by email.

If NordPass serves its purpose, this master password will be the last one you will ever have to remember. Choose it carefully — if you forget it, the only thing that can help is the recovery code. The recovery code will be assigned to you after entering the master password; keep it safe!

If you are switching to NordPass from another password manager or already have saved logins in the browser, you will probably want to import your data first. Several browsers and programs are supported, including LastPass, 1Password, Bitwarden and Roboform. The next step is to select which logins, notes and credit cards you want to import, and then setup is complete. In our test, the import (of a LastPass .csv) worked surprisingly well and there were no mistakes. This performance is remarkable — in most import tests of other password managers we had to correct the imported records by hand.

NordPass can be set up in a flash and their import feature is second to none. However, users who are looking to use a password manager for the first time might want a short tutorial. Additional language voice outputs are also not yet available. A support employee let us know that more languages are planned, but did not give any further details.

Score: 4.7 / 5

3.

User Interface & Ease of Use

With NordPass the entire password management takes place in the browser. The user interface is divided into a web dashboard and the browser extension.

Web Dashboard

You can access the web dashboard by clicking on "Open Fullscreen" in the NordPass browser extension settings. All your data is stored in this vault, divided into logins, secure notes, credit cards, shared files and a recycling bin from which you can recover deleted data. By clicking "Lock" you can lock your vault so that you have to enter your master password again to access it.

Of course there is also a search function and the possibility to add records manually.

In the settings, you will find import and export functions as well as two-factor authentication. You can change your master password, generate a new recovery code and set how time passes before NordPass should automatically log you out. Here you can also add to the list of URLs you want to exclude from automatic password recognition.

Browser Extension

In the browser extension you will find the same data record categories, with the exception of the recycling bin. The settings icon also takes you to the password generator, which we will discuss in more detail in the "Features" section. There is also a search function. When you add a new data record by clicking on "Add Item", you will switch back to the Web dashboard, where the URL of the current page is already listed.

NordPass focuses entirely on the key functions, resulting in a clean interface that can be intuitively navigated. Some users may find themselves missing a desktop application (we don't) and compared to other password managers, a feature shortage is becoming apparent — but we'll get to that in the next point. The user interface has hardly any flaws.

Score: 4.7 / 5

4.

Features

NordPass has all the essential features that any password manager needs to manage your logins and other records. With the password generator you can create maximum secure passwords, and you can freely choose their length and composition. In the password generator itself however, there is no autofill function, you can only copy and manually insert the created password.

Password creation becomes even easier if you use NordPass automatic recognition. When you register on a page, the program recognizes the password column and clicking on it brings up a generated password, which you simply insert with another click. As soon as you complete the registration, another window will open where you can save your login to NordPass.

Overall, we found the Autofill functions of NordPass to be quite reliable in our test. The sleek symbol usually appeared in the right place at the right time. NordPass only let us down on a few occasions. Our Amazon account, which remains the same in every country setting, was not recognized by NordPass during a visit to Amazon.fr, because only Amazon.de is stored in the dataset. LastPass, for example, automatically makes this connection, but with NordPass, small URL deviations can interfere with the automatic recognition. Apart from these advanced tests, NordPass mastered almost all of our login and registration attempts.

However, NordPass has yet to develop features that go beyond the basic framework of a password manager. We are not searching for extravagance: NordPass doesn’t even offer a security center, as is standard with many other programs. That is where you could give users an overview of their general password security. Nevertheless, a support employee told us that feature is planned for the future. It is still unknown whether it will be possible to change weak passwords automatically, as is the case with Dashlane. Especially because NordPass evokes certain expectations because of its name, the feature shortage is a bit disappointing.

Score: 3.7 / 5

5.

Security

As expected, NordPass uses AES 256-bit encryption. Your logins are encrypted according to military standards and are therefore extremely secure.

Furthermore, you have the possibility to protect your account even further against unauthorized access with two-factor authentication. You can use Authenticator apps such as Google Authenticator, Duo Mobile or Authy.

You are solely responsible for the security of your master password. What sets NordPass apart from other password managers is their emergency switch in the form of the recovery code. If you do happen to lose your master password, you have one last chance to access to your account — but the recovery code poses a security risk if it falls into someone else's hands. So keep it safe (and outside NordPass).

Score: 4.3 / 5

6.

Mobile Use

The NordPass app for smartphones is as easy to use as its browser counterpart. Here you will also find the dataset categories, logins, notes and credit cards as well as the recycling bin. Of course, the data is continuously synchronized so that it always matches in the browser and on the smartphone. Only the "Shared Items" do not seem to be accessible from here right now.

In the settings, there is an additional option to unlock your password safe by fingerprint. This makes the mobile operation a little more practical, though still susceptible to the security gaps typical for this technology.

NordPass does not have its own browser. If you are redirected to the corresponding website via your logins in the program, the default browser of your smartphone will open. We tested Google Chrome on Android and found that the AutoFill function of NordPass was extremely reliable, and almost all our logins were automatically recognized. Just like the browser version, problems can occur if the URL is slightly different.

Overall, NordPass' smartphone app is competent, reliable and easy to use.

Score: 4.7 / 5

7.

Support

In addition to a (sparse) FAQ area, there is the possibility to contact the support via email. It took about 15 hours and two attempts to get an answer to our questions. NordPass doesn’t offer a live chat yet, but this is in the works. However, no timeframe could be given.

The support area of NordPass hasn’t received much love yet, so it leaves a lot of room for improvement.

Score: 3.0 / 5

8.

Cost

As with other password managers, how much you pay for NordPass depends on the duration of your subscription. The 2-year plan is 50% cheaper than the monthly plan. A current price list can be found here:

FreePremium (24 months)Premium (12 months)
Preise
Price per month $0.00 $2.49 $2.99
Price per User $0.00 $0.00 $0.00
Contract period (month) 0 24 12
Limits
Number of users 1 1 1
Number of passwords unlimited unlimited unlimited
Number of devices 1 unlimited unlimited
Features
Sync multiple devices
Share passwords
Teams
Only local storage
Zero-Knowledge Encryption
Emergency contacts
Two Factor Auth
Browser
Edge
Chrome
Firefox
Opera
Edge
Chrome
Firefox
Opera
Edge
Chrome
Firefox
Opera
Platforms
Cloud / SaaS
Android
iOS
Cloud / SaaS
Android
iOS
Cloud / SaaS
Android
iOS

You can pay with credit cards, Amazon Pay and crypto currencies. There are no special rates for companies yet.

Conclusion

Review Score
4.2 / 5
11/2019
good
Visit Website
Setup
4.7 / 5
Mobile Use
4.7 / 5
User Interface & Ease of Use
4.7 / 5
Security
4.3 / 5
Features
3.7 / 5
Support
3.0 / 5

NordPass is unmistakably part of the NordVPN family and accordingly performs well in most areas in which its sister program is also successful: it is well designed, the operation is very simple and NordPass integrates smoothly into the browser experience, without any friction. The data import worked excellently, which makes a nice change from other password managers. The experience was particularly uncomplicated.

NordPass Password Manager
(8,876)
very easy to use
flawless user interface
reliable Autofill
keine deutsche Sprachversion
Passwords
unlimited
Devices
1 - ∞
Users
1 User
NordPass Free
$0.00
monthly price
Visit Website
Review Score
4.2 / 5
good

NordPass has made some cutbacks in terms of features, which is quite surprising — considering the expectations set by NordVPN. At the very least, users could have been given a clear security dashboard to keep an eye on the strength of their accounts. NordPass plays it safe and doesn’t add any bells and whistles, keeping its password manager quite plain. You could, however, also expect a provider who is entering the market on the coattails of its success in the VPN sector to shake up the competition with a little more pizazz.

But if you can do without the security dashboard, NordPass is a password manager that makes everything run smoothly.

Alternatives

Best Overall 2020
Dashlane Password Manager
(123,621)
High customer satisfaction
Zero-Knowledge Encryption
Dark-Web Monitoring
Premium: built-in VPN
Dashlane is the all-rounder among the password managers, which makes the administration of your logins with many features, high security and an uncomplicated handling a minor matter.
Passwords
50 - ∞
Devices
1 - ∞
Users
1 - ∞
Dashlane Free
$0.00
monthly price
Visit Website
Best Overall
4.6 / 5
excellent
Best value for money
Sticky Password
(6,058)
Offline Sync possible
Fingerprint Scan
Easy setup
Good feature set
If you're not misled by the old-fashioned interface, Sticky Password is an intuitive and secure password manager that comes with great extras and covers everything important.
Passwords
unlimited
Devices
1 - ∞
Users
1 - ∞
Sticky Password Free
$0.00
monthly price
Visit Website
Review Score
4.3 / 5
good
Avira Password Manager
(586,142)
good free version without limits
simple and intuitive applications
excellent security
comparably few features
The Avira Password Manager convinces with intuitive handling, high security standards and a reliable autofill function, even if a few popular features are missing.
Passwords
unlimited
Devices
unlimited
Users
1 User
Avira Free
$0.00
monthly price
Visit Website
Review Score
4.3 / 5
good

Frequently Asked Questions

What is NordPass?
NordPass is a password manager available both as a browser extension for Chrome, Firefox, Opera and Edge and as a mobile version for Android and iOS. It enables you to manage your passwords and logins, as well as other sensitive data like credit cards and secure notes, in an encrypted and secure manner. NordPass was developed by the developers of NordVPN, which is one of the best VPN services on the market.

How does NordPass work?
NordPass creates, stores and manages all your passwords in encrypted form. Access to your passwords (and other data including credit cards and secure notes) is provided by a master password. It is the only password you need to remember from now on.

How secure is NordPass?
NordPass is very secure. Your data is encrypted using the AES 256-bit standard. You can also protect your account with two factor authentication. However, the best password manager is only as good as your master password, so choose it carefully.

How We Test

The NordPass browser extension has been tested on Google Chrome, the mobile application on an Android device (version 9 PKQ1).

Other languages:
Deutsch 
Author (German Version): Martin Gschwentner
Martin Gschwentner majored in American Studies and Media Studies in Germany, the USA and France and works as a freelance editor in Paris. He is a doctoral student at the Institute for English and American Studies at the University of Paris Diderot, where he is researching the influence of money on US politics. On EXPERTE.com he writes about IT security, data protection and software for the self-employed and small businesses.
English Translator & Editor: Brendan Philipp