Password Manager Review: NordPass

Martin Gschwentner

VPNs and password managers serve different purposes but ultimately go hand-in-hand. Both help users to navigate the digital world more securely, so it shouldn't come as a big surprise that sometimes, they're produced by the same development teams or companies. For example, Dashlane (the top performer among the password managers we reviewed), includes an integrated VPN. The developers of NordVPN (our price-performance winner among VPNs), on the other hand, have taken the opposite approach, releasing a dedicated password manager following on the success of their VPN software. Below, we'll let you know whether NordPass lives up to the expectations that its name suggests, or if the sequel thrives on reputation alone.

What Is NordPass?

NordPass is a password manager developed by the producers of NordVPN. It is available as a browser extension for Chrome, Firefox, Opera, and Edge as well as a mobile version for Android and iOS.

Review

Review Score
4.2 / 5
11/2019
good
Visit Website
Setup
4.7 / 5
Mobile Use
4.7 / 5
User Interface & Ease of Use
4.7 / 5
Security
4.3 / 5
Features
3.7 / 5
Support
3.0 / 5
1.

Pros and Cons

Easy to use

Reliable autofill functionality

Excellent user interface

Flawless data imports

Lacks a security dashboard

Doesn't come with all that many extra features

2.

Installation

With NordPass, all administration of your sensitive data is browser-based, as the service lacks a desktop app. One advantage of this is that getting started is very simple. After registering, you'll be forwarded directly to the appropriate extension for installation. Once you've installed the NordPass Background app, login and set your master password. Before this, you'll have to confirm your identity with a six-digit password, which is sent to the email address input at registration.

Hopefully, this master password will be the last one you'll ever need to remember. As a result, you should select it carefully. Should you forget it, the only thing that can help is the recovery code, which is assigned to you after entering the master password. We recommend storing this recovery code separately, and not in your NordPass vault.

Should you be switching to NordPass from another password manager or already have saved logins in your browser, you'll likely want to begin by importing this data. Several browsers and programs are supported, including LastPass, 1Password, Bitwarden, and Roboform. The next and final step is to select which logins, notes, and credit cards you want to import.

During our testing, we imported a LastPass .csv file and were pleasantly surprised with the results: No mistakes! Among most of the other password managers we tested, we needed to correct a few imported records manually after importing them.

NordPass is quickly set up, and its import functionality is second to none. However, those who are new to password managers might want a bit more hand-holding, in the form of a tutorial, or 'helpful hints'.

Score: 4.7 / 5

3.

User Interface & Ease of Use

With NordPass, all password management takes place in the browser, either in the web dashboard, or the browser extension, both of which we'll discuss below.

Web Dashboard

You can access the web dashboard by clicking on "Open Fullscreen" in the NordPass browser extension's settings. All data is stored in this vault and grouped into logins, secure notes, credit cards, shared files, and a recycling bin from which you can recover deleted data. By clicking "Lock", you can slam your digital vault shut so that you'll need to enter your master password again to open it.

The service also includes a search function, and the ability to manually add records.

Under settings, you'll find options for importing and exporting files, as well as configuring two-factor authentication. You can also change your master password, generate a new recovery code, set how long NordPass should wait before automatically logging you out, and even add to the list of URLs you want excluded from automatic password recognition.

Browser Extension

You'll find the same data record categories here as in the web dashboard, except for the recycling bin. Clicking on the settings icon takes you to the password generator, which we discuss in greater detail below in the "Features" section. There's also a search function. After clicking on "Add Item", you'll be forwarded to the web dashboard, where you'll see the URL of the current page listed.

NordPass focuses entirely on the basics, resulting in a streamlined interface that is intuitive to navigate. Some users may lament the absence of a desktop app (we don't), or raise an eyebrow at the paucity of features on offer, but we'll address that below. For this category, suffice it to say that the user interface suffers from hardly any flaws.

Score: 4.7 / 5

4.

Features

NordPass has all the essential features that any password manager needs, that is to say, it has everything for managing logins and other records. Thanks to the integrated password generator, it's possible to create highly secure passwords, freely choosing their length and content. The password generator does lack autofill functionality, so you'll need to manually copy and insert any passwords you create.

Password creation is made easier with the automatic recognition feature though. When you register on a site, the program recognizes the password column. If you click on this, an automatically-generated password will be shown which you can insert by clicking again. As soon as registration is complete, another window will open where you can save your login data to NordPass.

Overall, we found NordPass's autofill functions to be very reliable during testing, with the sleek symbol usually appearing in the right place at the right time. In fact, NordPass only let us down on a few occasions. Our Amazon account, which remains the same regardless of whichever country we're shopping in, was not recognized by NordPass during a visit to amazon.fr, as only amazon.de was stored in the dataset. While this might sound like nitpicking, LastPass automatically joined the two. It seems that small URL deviations interfere with automatic recognition in NordPass. However, apart from this minor issue, we didn't have any complaints concerning the core competencies of password managers.

With that said, it was clear that NordPass offers a very basic palette of features for password managers, but little else. The password manager lacks a security center, something fairly standard among its competitors. This allows for the program to provide users with an overview of their general password security. We should note that a support staffer informed us that integration of a security center is planned for the future, but couldn't give us an ETA.

Considering how good NordVPN is, we were a bit disappointed in the bare-bones variety of features its 'younger brother' has on offer.

Score: 3.7 / 5

5.

Security

As expected, NordPass uses AES 256-bit encryption. All logins are encrypted according to the highest security standards, meaning that your data is extremely safe.

Should you want to add further security to your account, you can do so by activating two-factor authentication, and use authenticator apps such as Google Authenticator, Duo Mobile, or Authy.

What sets NordPass apart from other password managers is the emergency recovery code, which provides users with a lifeline if they forget their master password. With that said, the recovery code poses a security risk if it falls into someone else's hands. So keep it safe and don't store it in NordPass!

Score: 4.3 / 5

6.

Mobile Use

The NordPass smartphone app is as easy to use as its browser counterpart. The smartphone app also includes categories for your logins, notes, and credit cards, and a recycling bin. All data is continuously synchronized between your smartphone and browser, with the sole (and somewhat ironic) exception of "Shared Items", which are only visible in the browser version.

Under settings, you'll also the option to unlock your password vault using a fingerprint scan. This makes mobile usage a bit more practical, though still susceptible to the security gaps typical for this kind of technology.

NordPass does not offer a dedicated browser. If you are redirected to a website via your logins in the program, your smartphone's default browser will be used. We tested Google Chrome on Android and found NordPass's autofill function to be extremely reliable, with nearly all of our logins automatically recognized. Just like the browser version, though, problems can occur if the URL varies slightly.

Overall, NordPass's smartphone app is reliable, well-performing, and easy to use.

Score: 4.7 / 5

7.

Support

NordPass's support includes an underwhelming FAQ area and the ability to reach out to a technician via email. We had to wait around 15 hours for an answer to our questions (and, we needed to pose them twice). NordPass doesn’t offer a live chat, however, a support staffer we spoke with told us that this is in development.

NordPass's support isn't really all that great. Nothing terrible, but definitely mediocre.

Score: 3 / 5

8.

Pricing

As with most other password managers, NordPass's price depends on the duration of your subscription. The 2-year plan is 50% cheaper than a pay-by-month plan. A current price list can be found below:

FreePremium (24 months)Premium (12 months)
Price
Price per Month $0.00 $2.49 $2.99
Price per User $0.00 $0.00 $0.00
Contract Period (month) 0 24 12
Limits
Number of Users 1 1 1
Number of Passwords unlimited unlimited unlimited
Number of Devices 1 unlimited unlimited
Features
Sync Multiple Devices
Share Passwords
Teams
Only Local Storage
Zero-Knowledge Encryption
Emergency Contacts
Two Factor Auth
Browser
Edge
Chrome
Firefox
Opera
Edge
Chrome
Firefox
Opera
Edge
Chrome
Firefox
Opera
Platforms
Cloud / SaaS
Android
iOS
Cloud / SaaS
Android
iOS
Cloud / SaaS
Android
iOS

It's possible to pay for NordVPN with credit cards, Amazon Pay, and cryptocurrencies. No special rates for companies have been introduced, yet.

Conclusion

Review Score
4.2 / 5
11/2019
good
Visit Website
Setup
4.7 / 5
Mobile Use
4.7 / 5
User Interface & Ease of Use
4.7 / 5
Security
4.3 / 5
Features
3.7 / 5
Support
3.0 / 5

NordPass is easy to recognize as part of the 'Nord' family, sharing a lot of the same characteristics which made NordVPN so successful. The password manager is well-designed, easy to use, and smoothly integrated into any browser. Data importing worked flawlessly, surpassing all other password managers we reviewed. In a phrase, our experience with NordPass was hassle-free.

NordPass Password Manager
(9,309)
very easy to use
flawless user interface
reliable Autofill
keine deutsche Sprachversion
Passwords
unlimited
Devices
1 - ∞
Users
1 User
NordPass Free
$0.00
monthly price
Visit Website »
30-day money-back guarantee
Review Score
4.2 / 5
good

Of course, NordPass also has some room to grow, especially in terms of extra features. We were surprised about this given how feature-heavy NordVPN is. At the very least, a security dashboard would be an excellent addition.

As things stand, NordPass is reliable, but a bit too plain. Should you be able to make do without the security dashboard, we can wholeheartedly recommend NordPass.

Alternatives

Best Overall 2021
Dashlane Password Manager
(179,163)
High customer satisfaction
Zero-Knowledge Encryption
Dark-Web Monitoring
Premium: built-in VPN
Dashlane is the all-rounder among the password managers, which makes the administration of your logins with many features, high security and an uncomplicated handling a minor matter.
Passwords
50 - ∞
Devices
1 - ∞
Users
1 - ∞
Dashlane Free
$0.00
monthly price
Visit Website »
Try for free
Best Overall
4.6 / 5
excellent
Best Value for Money
Sticky Password
(6,419)
Offline Sync possible
Fingerprint Scan
Easy setup
Good feature set
If you're not misled by the old-fashioned interface, Sticky Password is an intuitive and secure password manager that comes with great extras and covers everything important.
Passwords
unlimited
Devices
1 - ∞
Users
1 - ∞
85%
Work From Home Sale
Sticky Password Free
$0.00
monthly price
Visit Website »
Get 85% discount
Review Score
4.3 / 5
good
Avira Password Manager
(604,992)
good free version without limits
simple and intuitive applications
excellent security
comparably few features
The Avira Password Manager convinces with intuitive handling, high security standards and a reliable autofill function, even if a few popular features are missing.
Passwords
unlimited
Devices
unlimited
Users
1 User
Avira Free
$0.00
monthly price
Visit Website »
Review Score
4.3 / 5
good

Frequently Asked Questions

What is NordPass?
NordPass is a password manager available both as a browser extension for Chrome, Firefox, Opera, and Edge and as a mobile version for Android and iOS. It enables you to manage your passwords and logins, as well as other sensitive data like credit cards and secure notes, in an encrypted and secure manner. NordPass was developed by the creators of NordVPN, one of the best VPN services on the market.

How does NordPass work?
NordPass creates, stores, and manages all of your passwords in encrypted form. Access to your passwords (and other data including credit cards and secure notes) is provided by a master password. After setting up your digital 'vault', the master password is the only password you'll need to remember.

How secure is NordPass?
NordPass is very secure. All data is encrypted using AES 256. You can also add further protection to your account by activating two-factor authentication. However, it's important to remember that the best password manager is only as good as your master password, so select it carefully.

How We Test

The NordPass browser extension was tested in Google Chrome, whereas its mobile application was assessed on an Android device (version 9 PKQ1).

Author (German Version): Martin Gschwentner
Martin Gschwentner majored in American Studies and Media Studies in Germany, the USA and France and works as a freelance editor in Paris. He is a doctoral student at the Institute for English and American Studies at the University of Paris Diderot, where he is researching the influence of money on US politics. On EXPERTE.com he writes about IT security, data protection and software for the self-employed and small businesses.
English Translator & Editor: Brendan Philipp
Other languages:
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