Business

Best (Free) E-Signature Software: Comparing 5 Tools

Author
Martin Gschwentner
Translation
D Bare
Last update
21. Feb 2023

Handwritten signatures are slowly, but surely, becoming a thing of the past. As more documents are made available digitally, signatures have had to catch up with the times, with a number of programs offering users the ability to digitally sign important papers. But which is the best?

Below, we'll let you know what you should pay attention to when choosing an e-signature solution, as well as which programs should be near the top of your list.

What to Keep In Mind When Choosing E-Signature Software?

Digital or electronic signing is a complicated topic, as can easily be seen in the variety of features offered by e-signature software. In order to provide some clarity, we've summarized a few of the most important aspects below:

  • Signature creation
    The core of e-signature software is the creation of a digital signature. This should be easy to do, function across multiple devices (i.e. laptops, smartphones, desktops, etc.), and ideally, be available offline.

  • Create e-signatures with varying security levels
    E-signatures vary in terms of their security level. Make sure that the provider you choose offers the type that you need:

    • Simple electronic signature (SES): The most basic type of digital signature, SES does not require any specific authentication method. These have limited legal applicability, however, they're more than adequate for documents that aren't particularly sensitive.

    • Advanced electronic signature (AES): As the name suggests, these are more robust than SES, authenticating the unique identity of the signee through biometric data or a special code.

    • Qualified electronic signature (QES): The most secure e-signature, legally seen as equivalent to a wet or handwritten one.

  • Document management
    E-signature software should include a user-friendly dashboard that provides an overview of documents requiring your signature (or that of a signee) and/or their current status.

  • Scheduled (bulk) sending
    Since a single document can often require signatures from multiple people, your software should support bulk sending. Signees will frequently need to authenticate documents in a particular order, which is also something that your solution of choice should be able to handle.

  • Alerts
    To save valuable time following up with signees and/or sending them reminders, the e-signature solution you select should send automatic alerts and notifications, reminding you and signees of upcoming deadlines.

  • Compatible with different file formats
    Not only PDFs need signatures: Docusigning tools should be compatible with a wide range of different file types, such as Powerpoint presentations and Excel spreadsheets.

  • Authentication options
    Some documents are particularly sensitive, requiring that the individual signing is actually the person intended. For this, authentication measures play an important role, since they confirm the identity of an individual. These range from SMSs to passport comparisons.

  • Audits
    You should be able to track a signed document's progress based on different protocols in order to stay informed about who has signed which papers at what time and where.

  • Compliance and certificates
    Considering how many legal and branch-specific requirements there are for determining a signature's validity and ensuring that it is legally binding, it's important that the software you choose supports important certificates (such as ISO27001 or SOC).

  • Integrations
    In order for your electronic signatures to be usable in other applications that your company has, the software should offer integrations and an API.

The above are just a few of the general features that users should look for in their e-signing software. Plenty of other capabilities do exist and, depending on you or your business, they might be more or less critical. To be on the safe side, consult the software's website to confirm it offers the features you need most.

The Best E-Signature Software: Our TOP 5

Those looking for digital signature solutions have plenty of choices. We've summarized some of the best options below, in order to help you with your decision:

1.

DocuSign: The Best All-Around Solution for Electronic Signatures

Anyone who frequently needs to digitally sign documents has likely crossed paths with DocuSign: With more than a million customers and a billion users, DocuSign is one of the most widely used e-signature solutions out there. Its corporate clients include multinationals like T-Mobile and Unilever, however, plenty of small and medium-sized businesses also use it.

Basic e-signatures are just the tip of the iceberg with DocuSign since the platform offers (nearly) endless features, depending of course, on the subscription you select. Documents can be followed in real-time, commented on, and users can even receive payments via electronic signature. From the user perspective, DocuSign is incredibly easy to handle: Signees are walked through every step of the process up to the actual digital signing.

DocuSign is one of the most widely-used e-signature solutions available.

What we like

Among other things, DocuSign is famous for its flexibility: Its more than 350 integrations ensure that the tool can be seamlessly embedded into all of the most common business software and tools. Developers can look forward to a range of different APIs, with which DocuSign can be added to a website or adjusted to meet their specifications.

Security and compliance are essential to DocuSign: The solution meets all conditions of the EU's elDAS regulation, as well as plenty of other international frameworks such as UETA and ESIGN (USA). For this, the company's eSignature Legality Guide provides you with a custom overview for the country you specify, in order to see how electronic signatures are governed there.

What we don't like

When it comes to cost, DocuSign isn't the most affordable solution for businesses. In the past, its customer service has come in for some criticism, with slow response times and unhelpful answers comprising the two biggest complaints.

How much does DocuSign cost?

Three DocuSign packages are available, each of which is offered in a monthly or (less pricey) annual subscription:

Subscription

Monthly price (annual subscription)

Features

Personal

$10

  • Single user only

  • Send 5 documents for e-signatures per month

  • Integrated into Dropbox, Google Drive, and more

  • Real-time audit trail

  • Automate reminders and notifications

  • Reusable templates

Standard

$25

  • All Personal features

  • Unlimited e-signatures for documents

  • Shared documents

  • Comments

  • Shared templates

  • Team reports

  • In-person eSignatures

  • Customized branding

Business Pro

$40

  • All Standard features

  • Signer attachments

  • Collaborative fields

  • Advanced fields

  • Drawing fields

  • SMS authentication

  • PowerForms

  • Collect payments

  • Bulk sending

For large businesses, there also exist custom Enterprise solutions that can be arranged individually. You can find an overview of all DocuSign plans on their website.

Advantages and Disadvantages of DocuSign

  • Lots of features

  • Supports AES and QES

  • User-friendly for signees

  • Relatively expensive

  • Spotty support

2.

Adobe Acrobat Sign: E-Signature Solution From PDF's Creator

Acrobat Sign is an e-signature software from Adobe, the same company that developed the PDF file format. As such, it's logical that Adobe would also be among the first to offer a digital signing solution for its creation.

The software supports both AES and QES and conforms to a range of different regulations. Documents can be sent to multiple signees simultaneously, and it's possible to track their progress in real-time. Numerous integrations with other software, such as Microsoft Office and Google Workspace, CRM tools like Salesforce, or even HR solutions like Workday, are available.

When it comes to PDFs, Adobe stands in no one's shadow.

What we like

When it comes to working with PDFs, Adobe is leading the pack: Creating, editing, and signing PDF files with Acrobat Sign is simple, allowing any document to be opened anywhere and signed, regardless of whether the user is sitting in front of their desktop or on the go.

You also won't need to download anything or create an account: Signees can quickly sign documents from their laptop or smartphone. In addition, documents can be sent for signing to different people in a specific order.

With the Adobe Scan app, you can also easily scan and sign documents. Generally, Acrobat Sign allows you to get the most out of your PDFs.

What we don't like

In comparison to other solutions, like DocuSign, Acrobat Sign's user interface looks somewhat dated. Not all of the most important features are immediately visible, and it takes some time to figure out how to do basic things like delete or copy a document. Broadly speaking, the service is also geared towards businesses that already use other Adobe products, which might make it less practical for companies that don't.

How much does Acrobat Sign cost?

Acrobat Sign is included with Acrobat Pro, which is available in individual and team subscriptions.

Subscription

Monthly price (annual subscription)

Features

Acrobat Standard

$12.99

  • Collect signatures

  • Sign agreements

  • Scan and sign on mobile

  • Track and manage agreements

  • Add a business stamp

  • Prepare forms

  • Customize languages

  • Keep records and audit trails

  • Create and share reusable templates

Acrobat Pro

$19.99

  • All Acrobat Standard features

  • Collect e-signatures from websites

  • Collect payments with Braintree

  • Advanced forms

  • Advanced language support

  • Send in bulk

Acrobat Standard for teams

$14.99 per month per license

  • Collect signatures

  • Sign agreements

  • Scan and sign on mobile

  • Track and manage agreements

  • Add a business stamp

  • Prepare forms

  • Customize languages

  • Keep records and audit trails

  • Create and share reusable templates

Acrobat Pro for teams

$23.99 per month per license

  • All Acrobat Standard for Teams features

  • 24/7 product support

  • Add customized branding

  • Collect e-signatures on websites

  • Collect payments with Braintree

  • Advanced forms

  • Send in bulk

  • Advanced language support

  • Advanced roles and routing

  • Create consistent processes with Workflow Designer

Custom Enterprise solutions can be arranged with Adobe's sales team. You can find an overview of all subscription options on Adobe's website.

Advantages and Disadvantages of Acrobat Sign

  • Easy to integrate with other Adobe software

  • Supports AES and QES

  • Offers lots of PDF features

  • User interface isn't always intuitive

  • Most effective with other Adobe solutions

3.

Dropbox Sign: E-Signature Solution With Practical Document Templates

Dropbox Sign (previously HelloSign) is an e-signature solution offered by Dropbox and geared towards freelancers and small businesses. Should you already have a Dropbox account, simply log in - there's no need to re-register.

While it doesn't come with as many features as other enterprise solutions, Dropbox Sign offers all of the most important capabilities and makes a good impression in terms of security since it meets the standards for SOC 2 Type II, ISO 27001, eIDAS, and GDPR. All documents have 256-bit AES encryption.

Earlier known as HelloSign, Dropbox Sign is now part of the cloud storage company's portfolio.

What we like

Dropbox Sign impressed us with its straightforward and neat user interface. The dashboard offers an overview of your documents, including their status (Draft, Signature needed, Some signatures needed, Signed) along with an assortment of features. These include document signing, bulk sending, and template creation.

Templates are particularly important with Dropbox Sign since you can use these to create documents that regularly need to be signed, saving time and money. So long as you're a premium subscriber, it's also possible to create authenticated and notarized e-signatures in Dropbox Sign or to specify your data residency.

What we don't like

The Essentials subscription only includes a paltry five templates. Overall, the variety of features available and the number of integrations on offer pales in comparison to solutions like DocuSign or Adobe Acrobat Sign.

How much does Dropbox Sign cost?

Three rates are available, which can either be paid either monthly or yearly:

Subscription

Monthly price (annual subscription)

Features

Essentials

$15

  • 1 user

  • 5 templates

  • Unlimited signatures

  • Tamper-proof documents

  • Mobile app (iOS and Android)

  • Unlimited signature requests

  • Signer fields with data validation

  • Template links

  • Audit trail

  • Certifications

  • Multiple languages

  • Reminders and notifications

Standard

$25 per user

  • All Essentials features

  • 2–5 users

  • 15 templates

  • Dropbox Forms

  • Signer attachments

  • In-person signing

  • Admin console and team features

  • Branding

  • Bulk sending

  • Reporting

  • SMS authentication

Premium

Custom

  • All Standard features

  • 5 or more users

  • Unlimited templates

  • Single sign-on (SSO)

  • Advanced signer fields

  • Advanced signer tools

  • Advanced reporting

  • Data residency

  • Multi-teams

  • QES (additional cost add-on)

  • Performance dashboards

You can find an overview of all Dropbox Sign rates on their website.

Advantages and Disadvantages of Dropbox Sign

  • Simple user interface

  • Dropbox integrations

  • Nifty document templates...

  • ...which are limited by the subscription you've booked

  • Less features and integrations than other enterprise solutions

4.

Skribble: First Choice for Freelancers and Casual Users

Skribble is a Swiss, digital signature software used by more than 3,000 businesses, including DATEV and easyJet. All three e-signature formats are supported, and it's particularly well-suited for use in the EU owing to its close collaboration with Swisscom and A-Trust.

In contrast to many other electronic signature solutions, such as those from outside the EU, Skribble caters first and foremost to the European market. Along with ensuring conformity to laws governing the usage of digital signatures, Skribble also manages user data according to the EU's GDPR - all data is hosted in Switzerland and stored according to the country's famous (and stringent) banking standards.

With Skribble's Fair Flat plan, you'll pay per signature.

What we like

Skribble is an excellent choice for freelancers or anyone who sporadically needs an e-signature, and doesn't want or need to book a regular monthly subscription. Users of this plan pay for each signature they need and get two free signatures per month. In other words, you could use the software for free if you only need an e-signature every now and then.

What we don't like

The Swiss service's pricing structure has some disadvantages though: Anyone who regularly needs digital signatures will wind up paying more than they would with other platforms. Compounding this, the selection and amount of features and integrations are better with (more affordable) programs.

How much does Skribble cost?

Three different plans are offered for Skribble:

Subscription

Price

Features

Fair Flat

3€ per signature (2 free signatures per month)

  • AATL-compliant

  • Global legal validity

  • Invite others to sign by email

  • Sign via smartphone and computer

  • Upload multiple documents at once

  • Sign multiple documents at once

  • Create and apply a visual signature to documents

  • Decline signature invitation

  • Withdraw signature invitation

  • Assign signature to someone else

  • Add additional signers later

  • Add a personal message when inviting, assigning, declining, or withdrawing a signature

Business

99 €/month (charged annually)

  • All Fair Flat features

  • Central administration and membership management

  • Electronic seals (on request)

  • External parties can sign without having a Skribble account (all e-signature standards)

  • External parties invited via API can sign without having a Skribble account (all e-signature standards)

  • Add observers to a signature invitation

  • Add attachments to a signature invitation

  • Send signed documents as an email attachment to all recipients

  • Send an email reminder to signers with a pending signature

Enterprise

Custom offer

  • All Business features

  • Send signature protocols of signed documents as email attachments to all recipients

  • Advanced branding and customization options

Skribble Business plan can be tried out for 14 days for free. On Skribble's website, you can find an overview of all plans and rates.

Advantages and Disadvantages of Skribble

  • Ideal for usage in the European Union

  • Pay per signature - a great option for occasional use

  • Straightforward user interface

  • Less features and integrations than other solutions

  • Relatively expensive, if you need lots of signatures

5.

PandaDoc: E-Signature Software for Business Documents

PandaDoc promises "less work, more flow" through its optimization and digitization of documents ranging from cost estimates to contracts to forms. Founded in 2011 in California by the Belarusian IT students Mikita Mikado and Sergey Barysiuk, the firm now counts 40,000 businesses among its users.

All e-signature types are supported by PandaDoc, which collaborates with authentication services like Evrotrust, among others. As such, signatures made with PandaDoc conform to elDAS and are admissible in legal proceedings. GDPR compliance is also not an issue for PandaDoc.

E-signing is just one of the many things you'll be able to do with PandaDoc.

What we like

PandaDoc handles much more than e-signing documents: You can create also create templates ranging from contracts to invoices, or use the ones provided by the software. Owing to its integrations with payment providers, PandaDoc can even be used to receive payments for your products and services.

The software's free version is definitely worth taking a closer look at since with it, you're able to upload as many documents for e-signing as you'd like. Of course, you'll have to make do without some of the service's other advanced features.

What we don't like

The software is geared primarily towards managing corporate documents such as invoices and estimates, which makes it more of a business tool than an e-signing one. In addition, its user interface is considerably more complicated than those of other services owing to the wider range of features on offer.

Unfortunately, there are also some paywalls, even for subscribing customers: Things like bulk sending or integrating SalesForce need to be booked as at-cost add-ons, even for Business and Enterprise subscribers.

How much does PandaDoc cost?

PandaDoc offers four plans, one of which is free. As usual, the monthly price of the three paid subscriptions is less if you sign up for an annual contract.

Subscription

Monthly price (per user, annual subscription)

Features

Free eSign

Free

  • Unlimited, legally binding eSignatures

  • Unlimited document uploads

  • Activity tracking and notifications

  • Payments

  • Mobile app

Essentials

$19

  • All Free eSign features

  • Audit trail and document analytics

  • Public and custom templates

  • Rich media drag and drop document editor

Business

$49

  • All Essentials features

  • Custom branding

  • Content library

  • Content locking (paid add-on)

  • Approval workflows

  • Forms (paid add-on)

  • Bulk send (paid add-on)

  • CRM and Zapier integrations

  • Salesforce integration (paid add-on)

  • Unlimited number of team workspaces (paid add-on)

  • Renewals (paid add-on)

Enterprise

$89

  • All Business features

  • Content locking

  • Unlimited number of team workspaces

  • Renewals

  • Single sign-on (SSO) support

  • Customer user roles

  • API (paid add-on)

You can try out PandaDoc's premium plans for 14 days for free. On PandaDoc's website, you can find an overview of all of their rates.

Advantages and Disadvantages of PandaDoc

  • Comprehensive document management software

  • Lots of forms and templates

  • Workflow automation

  • Free version with unlimited e-signatures

  • More complicated than "simple" e-signature software

  • Too many pay walls, even for premium subscribers

Conclusion

Signatures aren't just a matter of pen and paper these days, but also file and byte! Digital signing is slowly, but surely, replacing more traditional methods of authenticating documents. Plenty of solutions exist including DocuSign, Adobe Acrobat Sign, and Dropbox Sign, all of which make it incredibly easy to create documents that require digital signatures and then manage these.

FAQs

What is an e-signature?

An electronic signature is a way of signing a digital document on your computer, tablet, or smartphone, that doesn't require ink and a pen like a traditional wet signature does. In order to properly identify and verify the signee, a digital certificate is used. Digital signatures can be created with specialized software such as DocuSign or Adobe Acrobat Sign.

Are digital signatures legally binding?

Yes, digital signatures are legally binding. With that said, there are different types of e-signatures. Simple (SES) e-signatures are fine for signing some documents, however, they only enjoy limited validity in legal settings. Advanced (AES) and Qualified electronic signatures (QES) have far greater legal stature.

Is DocuSign free?

DocuSign is free to use for signees. Those who requested the signature need to book a paid subscription for the service. The most affordable DocuSign plan for individual use (Personal) costs $10 per month, whereas businesses need to pay $25 or $40 for a monthly subscription.

Author (German Version): Martin Gschwentner
Martin Gschwentner majored in American Studies and Media Studies in Germany, the USA and France and works as a freelance editor in Paris. He is a doctoral student at the Institute for English and American Studies at the University of Paris Diderot, where he is researching the influence of money on US politics. On EXPERTE.com he writes about IT security, data protection and software for the self-employed and small businesses.
Translation: D Bare
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